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Terms & Conditions/Privacy Policy

Welcome to Feathered Cottage.

Please take a few minutes to review these Terms and Conditions and our Privacy Policy. Your visiting our web site and or your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.

These Terms and Conditions May Change

Feathered Cottage reserves the right to update or modify these Terms and Conditions and the Privacy Policy at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions and the Privacy Policy whenever you purchase products from us or use our Web Site.

User Comments

We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of Feathered Cottage. Your submission of any such Comments shall constitute an assignment to Feathered Cottage of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Feathered Cottage will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Hyperlinks to other Web Sites

To the extent our Web Site contains hyperlinks to outside services and resources, the availability and content of which Feathered Cottage does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.

Disclaimer

This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Feathered Cottage shall not be liable for any damages of any kind related to your use of this Web Site.

Product Pricing Information

The prices displayed on our Web Site may differ from prices that are available in our catalog. If you are in the U.S. or Canada Web Site prices will be displayed in U.S. Dollars. The prices displayed in our printed catalogs are quoted in U.S. Dollars and are valid and effective only in the U.S.

Inaccuracy Disclaimer

From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Feathered Cottage reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

What information do we collect? 

We collect information from you when you register on our site, place an order or subscribe to our newsletter. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or Feathered Cottage. You may, however, visit our site anonymously.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: 

  •  To personalize your experience

(your information helps us to better respond to your individual needs)

  • To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails


The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies? 

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Childrens Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.featheredcottage.com

Your Consent 

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. 

This policy was last modified on 6/11/2013

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below. 

www.featheredcottage.com
999 SOM Center Road
Mayfield Village, Ohio 44143
United States
info@featheredcottage.com
440-473-0284

This policy is powered by Trust Guard, your PCI compliance authority.

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